Step 1. Open Eudora, and when the "New Account" wizard starts, press next. Step 2. Choose "Create a brand new email account", then press next. Step 3. Enter the full name of the recipient. Step 4. Enter the e-mail address of the user. Typically, user@domain.com. (Where domain.com represents a valid domain name) Step 5. Enter the login name of the user CAUTION Make sure you enter this exactly as described. "username%yourdomain.com@yourdomain.com" Say we had a username of "chris", and a domain of "pumpkins.net".... that would yield. chris%pumpkins.net@pumpkins.net Step 6. Enter the pop3 server name, "pop3.domain-mail.com". Step 7. Enter the smtp server name, "smtp.domain-mail.com". Step 8. Once this process is complete.... click the "In" button at the upper left most side of the window, to check for new messages. Step 9. A window should pop up, and prompt you for your password, enter that information and press "ok" Step 10. Then it will work, or not. Hopefully a dialog along the lines of "you have no new messages" or something like that appears. If not, please go back to step one and try it again. If this doesn't solve the problem, then please call our technical support line... (800) 525-0031. Setup Netscape Messenger Setup Outlook Express Setup Eudora 5.x Main Setup Reading Mail From a Browser